Support ticket systems must die.

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xlsior

Gfk: Classic. I feel your pain.

When I got locked out by Sprint's online billing system, I had the option to reset the password. Except instead of emailing you on your registered address like a normal website, they will only send a text message on your phone.

Except my phone doesn't have text messaging -- It's actively disabled on Sprint's side on my plan.

Cue eternal tech support phonetag.