Support ticket systems must die.

Miscellaneous Forums/General Discussion/Support ticket systems must die.

I'm having trouble with another forum. I registered ages ago and never posted.

When I went to log in a few days ago, it kept telling me I'd entered an incorrect password, or my account was inactive. So I went for password recovery. Entered my details correctly, but it said my account was inactive so it wouldn't send me an email to change my password.

I've emailed the admins to try to resolve it. They use one of the aforementioned ticket systems. I told them everything they needed to know, including a URL to my user profile with my login name in it.

I got a reply just now, asking me what my login name is. Its in the bloody email I sent! So I clicked on the support ticket link to try to tell them this, and its asking me to log in!

I can't! THATS THE WHOLE SODDING POINT!

ARGH!

</rant>