Share*It has a much better shop owner interface though.
To resolve this, I've had to send them copies of my credit card account, utility bill + photo ID.
Uhhh...
How were you contacted about this? Email I presume.
Are you SURE the email was from Paypal? Were you actually locked out of your account? Did you try logging in by going to paypal.com rather than clicking a provided link in the email?
I've gotten phishing emails which say similar things. I hope for your sake it was legit, or you just screwed yourself big time. Locking your account because someone else used a fishy credit card is itself fishy, as is asking for a utility bill and a photo id.
Check that email again. See where the links go. If they don't go to paypal.com and instead only LOOK like they go to paypal.com but actually go to something like paypal.2823783.hjkasdhjkf.net, then it's a scam. If it was a scam, then you need to contact your bank immediately, get your checking account changed, and you might want to think about googling how to lock your credit report so that nobody can use your information to get credit cards in your name. (You won't be able to get new credit yourself until you unlock it though.) If you gave them your credit card info you'll also want to get that canceled and get issued a new card.
To resolve this, I've had to send them copies of my credit card account, utility bill + photo ID.
Uhhh...
How were you contacted about this? Email I presume.
Are you SURE the email was from Paypal? Were you actually locked out of your account? Did you try logging in by going to paypal.com rather than clicking a provided link in the email?
I've gotten phishing emails which say similar things. I hope for your sake it was legit, or you just screwed yourself big time. Locking your account because someone else used a fishy credit card is itself fishy, as is asking for a utility bill and a photo id.
Check that email again. See where the links go. If they don't go to paypal.com and instead only LOOK like they go to paypal.com but actually go to something like paypal.2823783.hjkasdhjkf.net, then it's a scam. If it was a scam, then you need to contact your bank immediately, get your checking account changed, and you might want to think about googling how to lock your credit report so that nobody can use your information to get credit cards in your name. (You won't be able to get new credit yourself until you unlock it though.) If you gave them your credit card info you'll also want to get that canceled and get issued a new card.