Stupid ORange have downgraded my speed

Miscellaneous Forums/General Discussion/Stupid ORange have downgraded my speed

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GfK
 #1
Yeah, something like that.

The last time I called an ISP because of problems, the customer service guy told me to get a screwdriver and take the BT phone socket apart to find the master socket, and plug directly into that! o.O

I aint going anywhere near that stuff! If I break it, BT will charge me £90 to put it right.