Well today I got an email from them saying "We've finished making the changes we emailed you about and you're now getting up to 8.0 Meg broadband. Your monthly price for this service is £17.99."
Now I'm getting 6.6Mbit which is fine. The router says 7Mbit which is around my max. My upload speed is still low at 256Kb - I may hassle them to see if I can get this higher.
I'll be interested to see what they bill me because I'd signed up for broadband max at £24 per month including line rental (I'm no longer with BT), and now they say I'm on a 17.99 package. weird...I wish they'd actually reply personally to my issue instead of sending a "stock email".
Now I'm getting 6.6Mbit which is fine. The router says 7Mbit which is around my max. My upload speed is still low at 256Kb - I may hassle them to see if I can get this higher.
I'll be interested to see what they bill me because I'd signed up for broadband max at £24 per month including line rental (I'm no longer with BT), and now they say I'm on a 17.99 package. weird...I wish they'd actually reply personally to my issue instead of sending a "stock email".