I had a perfectly good Wanadoo/Orange 8Mbit connection with 440Kbps updload and I changed to BroadbandMax so that I pay orange for my line rental instead of BT and now our 8Mbit speed has dropped to 2Mb and our Upload speed has dropped too. (The router and online speed tests confirm these speeds). I've been on the phone with technical support and have finally got them to do a line test, we may get a call back in the next 24-48 hours from them. I hope the buggers can fix it.
I hate their technical support, they tell you to do stuff like clean out cookies (which will make naff all difference) and to call customer services and get my speed upgraded (I'm already on the top speed) and crap like that. I just tell them, I'm an IT consultant and programmer, I've done all that, please do a line test and finally they concede. Arg.
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I hate their technical support, they tell you to do stuff like clean out cookies (which will make naff all difference) and to call customer services and get my speed upgraded (I'm already on the top speed) and crap like that. I just tell them, I'm an IT consultant and programmer, I've done all that, please do a line test and finally they concede. Arg.
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