I loved that youtube video. I used to work on Freeserve internet support and would never have spoken to a customer like that.
On another note, I completely agree with TaskMaster, get the hell off of AOL, they suck. Get a normal ISP that doesn't try to control you by offering you loads of crap, you just need a fast internet connection, that's it.
On another note, I completely agree with TaskMaster, get the hell off of AOL, they suck. Get a normal ISP that doesn't try to control you by offering you loads of crap, you just need a fast internet connection, that's it.