I'm technically challenged

Miscellaneous Forums/General Discussion/I'm technically challenged

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actually laptops DO have hardware volume control (kind of), using a key combination, eg Fn-F10, where Fn is the "Function" key for the blue key labels.
Probably there is a program running in thebackground that is forceing a certain volume? As usual I reccomend to use a good task manager to see what task and processes are running, and if one of them is likely to mess with the volume. I'd suggest to get Sysinternals ProcessExplorer, for free from M$.