I respect his opinion, and ofcourse BRL being his company, he is entitled to run it however he likes.
Good for you! I respect his opinion as well, however no matter how much you sit and sputter that "it will be done when it's done" just wont fly with most userbases let alone potential investors (potential buyers of the product). One of the big things in any business is "whats going on, where is it" and the lack of communication on a regular basis merely means the decline of paying customers (it's a business fact).
Regardless of what your personal views, the typical business model stands and holds true in most situations. Especially when it's word of mouth!
then obviously it is only a matter of time
Precisely! The technology market has a very short holding for time. Technology doesn't sit around and wait for mark to spout the "state of max3d". Technology is much like the buyers of said technology, in as it changes, so do how the customers buy software to follow. If Max3D is outdated by the time it is released, then all of those with faith, will now realize that by having blind faith, they had made a mistake.
So in reality it's not about time... It's about keeping your customers in the loop to keep them coming back.