I would return it and get a refund, use their arranged collection and make sure you get a reciept from the man that collects it.
After you get a refund then chase for the collection costs too, even crappy vendors like e-buyer will refund your return costs if they send you faulty/incorrect goods.
After you get a refund then chase for the collection costs too, even crappy vendors like e-buyer will refund your return costs if they send you faulty/incorrect goods.