My new system is on order

My order was meant to arrive today. It did not arrive today. What type of delivery did you put it on? I note that according to your site it was despatched 8/12. For a system that was already overdue at the point of despatch I should not be waiting further. You have to take into account this PC was ordered 3 weeks ago and I am entering the 4th week of waiting for it to arrive.

I am now praying that the system arrives fully working and does not develop any faults as a 'return to base' scenario could prove painful.

I'd rather you emailed an answer as to when my computer is expected to arrive.