That'll never, never happen to me ever again, if I want an uber PC, I'll build one myself, or buy a cheapish second hand one, upgrade it myself, and if it goes tits up, I'll not be fussed about throwing it in the bin!
For desktops -- yes... But for laptops, there pretty much are no self-built options, other than 'buy some extra ram seperately and install it yourself'
Called them back and they paid to have it returned and I had to wait another 3 days to get it.
Turned out that the HD plug had come loose DOH!!!!
Turned out that the HD plug had come loose DOH!!!!
When I first got my Amiga 1200, I found that while many programs and games ran without problems, some didn't. I knew that not everything was compatible with the 1200, but even some programs that I'd seen run on other people's machines wouldn't run on mine. Brought it back to the place that sold it, and it turned out that the floppy drive cable wasn't seated straight, so two of the pins weren't connected properly. Plugging it in straight fixed the compatibility issues.
I also once had a expansion adapter with FPU and 2MB of RAM for my Amige 1200 die on me, back in the day. System would not boot up, just giving colored BOOT screen indicating bad memory. booted OK without the expansion board. Great... took it out, cleaned all the connectors, checked for loose chips, tried leaving it out for a while and checked again later, etc... Everything looked fine, and no matter what I did it kept indicating bad memory... So I boxed it up and mailed it back to the place that sold it to me ~6 months earlier, under warranty. A couple of weeks later the package arrived in the mail again, with umpteen postal stamps on it, returned undeliverable. (apparently the place I bought it from had gone out of business).
Since I had no other options, I plugged it in one more time, and what do you know -- it worked without error, and continued to work for the rest of the time that I owned the machine.
I guess the postal service employes gremlins that fix electronics in transit... :-?