*shrug*
Ludicrous to "us", but most people I know that aren't Geek-literate would quite happily plonk down $30 just so they don't have to think about it, no matter how much cheaper it is.
Why buy a name-brand computer when you can just build one yourself from components? Because people just wanna plug it in and go.
Not all people need this, just a large enough chunk that someone could quite conceivably say to themselves "heck, we can do it for them - but we're not a charity, so we'll charge them for it".
And why not? They provide a service in exchange for money. Use it, or not.
Ludicrous to "us", but most people I know that aren't Geek-literate would quite happily plonk down $30 just so they don't have to think about it, no matter how much cheaper it is.
Why buy a name-brand computer when you can just build one yourself from components? Because people just wanna plug it in and go.
Not all people need this, just a large enough chunk that someone could quite conceivably say to themselves "heck, we can do it for them - but we're not a charity, so we'll charge them for it".
And why not? They provide a service in exchange for money. Use it, or not.