Its quite interesting what actually happens when you mail the support.
Thinking that I'm not the only one that mailed them (but most likely one of the few that owns DBP as well as I came from DB - DBP to PB to B3D), I'm surprised that the only thing the support can do is send you to someone else that perhaps has the right / possibility to help, which himself in the end only sends you to someone else that might package the product which himself never answers the mail.
I can't remember that Aliencodec ever stated that the download needs to be backed up because he sold it together with the possibility to always redownload it.
As he sold the whole stuff to TGC, they now have the job to host it and give us access again, even if it is only to change the license in the future which we have to agree with that download.
It would have been so much easier if they simply had copied the costumer area over as they route the domain to their own as well.
Thinking that I'm not the only one that mailed them (but most likely one of the few that owns DBP as well as I came from DB - DBP to PB to B3D), I'm surprised that the only thing the support can do is send you to someone else that perhaps has the right / possibility to help, which himself in the end only sends you to someone else that might package the product which himself never answers the mail.
I can't remember that Aliencodec ever stated that the download needs to be backed up because he sold it together with the possibility to always redownload it.
As he sold the whole stuff to TGC, they now have the job to host it and give us access again, even if it is only to change the license in the future which we have to agree with that download.
It would have been so much easier if they simply had copied the costumer area over as they route the domain to their own as well.