Stability on target PC's

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Stone

I have a finished product that won't run on some systems.
I tried compiling this hello world, and even it won't run on those systems:

While 1
Print "Hello World " + i
i = i + 1
Wend

It's being tested at Microsoft and my publisher and it won't run on a Toshiba M4 tablet PC and also this system:

Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: Hebrew)
System Manufacturer: INTEL_
System Model: D915GEV_
BIOS: BIOS Date: 04/29/05 21:08:57 Ver: 08.00.10
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Memory: 2038MB RAM
Page File: 671MB used, 3252MB available
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DxDiag Version: 5.03.2600.2180 32bit Unicode