Does his computer totally freeze?
I had a problem with my iMac recently.. It just stood there, at the blue apple loading screen... I just let it be, to see if something eventually happened, and it did.. It took about 20-30 minutes to boot into OSX though, but atleast it booted..
The next few times I rebooted, it took shorter and shorter time to boot, and now it's almost back to normal (I think).
I still don't know what caused the error... :(
[edit]
Don't know of any "safe bootmode" thing though, as I'm fairly new to Mac myself..
I had a problem with my iMac recently.. It just stood there, at the blue apple loading screen... I just let it be, to see if something eventually happened, and it did.. It took about 20-30 minutes to boot into OSX though, but atleast it booted..
The next few times I rebooted, it took shorter and shorter time to boot, and now it's almost back to normal (I think).
I still don't know what caused the error... :(
[edit]
Don't know of any "safe bootmode" thing though, as I'm fairly new to Mac myself..