Bah, that's typical of a Dixons Group company. It's amazing how they manage to staff every branch with exactly the same type of slimy, snide tosspot. I wouldn't blame ya if you'd Plugged N' Play'ed that mouse where he'd have needed a proctologist to change the batteries.
Anyway, sorry for leading the thread off topic.. back to Macs..
Anyway, sorry for leading the thread off topic.. back to Macs..