Heya. VERY aware of the help file issues :) We have a 60MB plus set of PDFs which are essentially the printed manual in electronic format and the CHM - which for some reason is missing images (making it nearly unuseable). I raised this issue in a meeting yesterday and have asked our documentation person to look into getting images into the CHM. I suspect this was done to limit file size - but without the images it isn't much good for new users.
We are aware of the UNDO function. It works to spec - but the spec was established when tS1.0 was created (like when Windows 3.1 was still the big thing). At the time undo wasn't exactly a standard feature as now so it works a little differently. Each object has its own stack so, when you switch contexts, you can't go back and undo what you had done previously.
It's a design issue but, from the POV of most users, it is broken. We can't unfortunately fix it in existing products because it is woven so tightly into the core. We are, however, creating a global undo stack in our next generation of products - which have been rewritten from the ground up. Undo works but you just have to be careful.
On tutorials, we certainly want to and plan to introduce more. Did you look at the 3D buzz videos though? There's like an hour and a half of video there.
The UI is certainly bizarre (though perhaps not as alien as Blender :) ) to new users. Work with it for a bit (with a proper manual, I might add) and it becomes very intuitive however. Then again, I've been a tS user since v1.1 so I've always been a fan of how it works. FYI, our new UIs will be displayable as icons or text - very smooth.
Thanks for the feedback Semar!
M
We are aware of the UNDO function. It works to spec - but the spec was established when tS1.0 was created (like when Windows 3.1 was still the big thing). At the time undo wasn't exactly a standard feature as now so it works a little differently. Each object has its own stack so, when you switch contexts, you can't go back and undo what you had done previously.
It's a design issue but, from the POV of most users, it is broken. We can't unfortunately fix it in existing products because it is woven so tightly into the core. We are, however, creating a global undo stack in our next generation of products - which have been rewritten from the ground up. Undo works but you just have to be careful.
On tutorials, we certainly want to and plan to introduce more. Did you look at the 3D buzz videos though? There's like an hour and a half of video there.
The UI is certainly bizarre (though perhaps not as alien as Blender :) ) to new users. Work with it for a bit (with a proper manual, I might add) and it becomes very intuitive however. Then again, I've been a tS user since v1.1 so I've always been a fan of how it works. FYI, our new UIs will be displayable as icons or text - very smooth.
Thanks for the feedback Semar!
M