Thats a problem with you and the author of giles. It looks like perhaps an export bug.
It looks as though you are not retaining materials for the characters - no problem. If you have glass with alpha, check the exporter supports alpha or apply a material onto the missing elements from within giles.
It looks as though you are not retaining materials for the characters - no problem. If you have glass with alpha, check the exporter supports alpha or apply a material onto the missing elements from within giles.